Reference

Read the Terms Before You Deposit

One set of conditions covers your whole account — the wallet you fund with bKash, Nagad or Rocket, the slots and live tables you open, and the records behind each deposit.

Account terms in plain wordsCovers wallet fundingSame rules for every gameAccess depends on local law
cxlogin Read the Terms Before You Deposit
DATA AND RECORDS

See What We Record and Why

Every deposit, session and support ticket leaves a record, and those records are what settle a dispute months later. Sign-in runs on a one-time code sent to your phone, so a stolen password alone does not open your account. Cookies hold your login and your wallet choice — clearing them signs you out and nothing more. Records are kept only as long as payment reconciliation and local rules require, then removed. To see what we hold, or to ask for a correction, message support from your registered email.

Wallet-led verification

Deposits are matched to the sending wallet number, so a bKash, Nagad or Rocket transfer can be traced without asking you to produce extra paperwork later.

One-time code sign-in

Each login sends a code to your phone. Keep that number current, because a changed SIM without an update locks you out of your own records.

Cookie control

Session cookies hold your login and wallet choice only. Clearing them from your browser or app data signs you out; your account and transaction records stay untouched.

Retention and changes

We keep transaction records for the period payment reconciliation and local rules need, then delete them. Ask support to correct a detail that sits wrong on file.

CLAUSE HELP DESK

Ask Us About Any Clause

Questions about a clause, a wallet credit or a restricted account belong with our support desk rather than a forum thread. Write from the email registered on your account and include the wallet number and the time of the transfer — that lets us match the record against your session log. Live chat suits a quick status check, and the queue looks the same whether you are in Dhaka or logging in at an odd hour. Email is better for anything needing a screenshot attached. Replies quote the specific clause, so you can see where a decision came from.

Team online

Live chat

Quickest route for a status check on your account or a clause you want read back. Have your registered email and last wallet reference ready before the chat opens.

Email support

Send a wallet screenshot and the transfer time to the address on our contact page. Suited to disputes, closed accounts and anything needing a written reply.

Account messages

Term updates, wallet notices and replies to any open ticket land in your account inbox. Check it before you assume a rule has changed quietly.

Questions About the Conditions

These are the points readers raise most before they accept the terms. Short answers below, and support will quote the full clause if you need the exact wording for a wallet query or a dispute.

Yes. A wallet deposit through bKash, Nagad or Rocket falls under the same terms as the rest of your account. What we credit is the amount that reaches us, after any wallet charge.

We return the credit and may restrict the account. Funding has to come from a wallet held in your own name so the payment trail matches the account holder.

We can, when payment rails or local rules shift. Material changes appear in your account messages before the date they start, and you may close the account if you disagree.

Message support from your registered email and ask for your account record. We reply with the transaction and login history tied to that address, within what local law allows.

Not in every case. We check what happened before acting, and even a closed account still lets you ask support for a balance that belongs to you.

Access depends on your local law and eligible regions. Where our terms and the rules of the country you play from conflict, those local rules take priority for your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.